State of Delaware Fire School (DSFS) Training, Management and Account Project
The State Fire School project included months of planning, requirements definition, development
activities, and testing & certification processes that converted a legacy DOS based, defect riddled
system and to a cutting edge, web-based, advanced and efficient system. This project revolutionized
the business process for State Fire Division that not only reduces costs for provided true value
added services to a process they use to be redundant and cumbersome. This project included thousands
of hours of detailed planning and effort which resulted in one of the most advanced systems the state
has ever deployed.
This web based system allows the Delaware State Fire School to create and manage their curriculum
for all Delaware fire divisions and units, State Police Emergency Training requirements, industrial
companies, and other emergency services. This system registers and trains over 50 thousand students
a year and processes pay for more than 230 Fire School Instructors.
Working closely with the Fire School and the State of Delaware Department of Technology and
Information (DTI) ensures optimal support and allows for us to focus on the management and maintenance
of the online system - sustaining the application "lifecycle" based on the service levels and performance
measures. We have been able to reengineer the Fire Schools paper process to an internet application,
removing inefficient business processes, reduce school cost, eliminate redundant functions, and the
complexity of paper student transcripts.